Apple Inc.’s servers on July 11 reached their breaking point as people in the United States and 21 other countries rushed to stores to buy and activate their new iPhones or tried to update older models with the latest firmware. People waiting in line at stores reported very slow progress in getting their hands on Apple’s media player-smartphone hybrid. Others trying to update older models with the latest 2.0 firmware, the same operating system powering the new gadgets, fared even worse, since incomplete downloads of the software left their iPhones unusable. Although Apple was not immediately available for comment, it appeared that the company’s servers were overwhelmed with the amount of requests they were receiving.
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